Returns & Exchanges
At American Home Furniture, we want you to love your new space, which is why we offer a 30-day return window on most furniture and decor items to ensure your complete satisfaction. Please ensure all items are in original condition and packaging to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email or our online portal with your order number and the reason for your return to receive a Return Authorization (RA) number.
- 2.Prepare for Pickup or Shipping
Carefully disassemble and repackage the furniture in its original boxes; for large freight items, we will coordinate a professional curbside pickup at your convenience.
- 3.Inspection Process
Once the items arrive at our distribution center, our quality control team will inspect the furniture to verify its condition and ensure all hardware is included.
- 4.Receive Your Refund
After a successful inspection, your refund will be processed back to your original payment method within 5 to 7 business days, minus any applicable restocking fees.